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Innovating in Asia: exploring the key drivers for growth
Communications service providers in Asia are at the forefront of innovation in developments such as 5G, AI and autonomous networks

Humanizing AI: putting people at the heart of customer experience
AI promises to revolutionize customer support and deliver smarter, automated and more personalized omnichannel services.

Telco Revenue Growth: Is B2B a beacon of light?
Revenue growth is still challenging for communications service providers, but there are some glimmers of light, particularly in B2B services

Managing the economics of hybrid cloud: striking a balance to optimise operations
CSPs’ cloud deployments are integral to shaping future network architecture, but achieving transformation involves balancing cost considerations against performance and strategic decisions.
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View all InsightsMounir Ladki, President and CTO at Mycom discusses how to drive enterprise growth CSPs must evolve beyond connectivity by delivering AI driven service-centric operations.
triPica's CEO, Mathieu Horn, discusses how mobile operators must move beyond selling data, embracing AI, personalisation and service bundling to become digital lifestyle partners and drive sustainable growth.
Assaf Aloni, Marketing and Business Development Manager at RADCOM, discusses how agentic AI is revolutionizing telecom by automating operations, but its effectiveness depends entirely on high-quality, unbiased, real-time data.
Toni Arcuri, CTO at Ni2, discusses how Intent-based networking (IBN), powered by AI, can transform telecom operations by aligning network behavior with business intent, enabling self-optimizing, scalable, and customer-focused networks through automation, intelligent decision-making, and real-time data.
Amit Sanyal, EVP & COO - MarTech Solutions, Comviva, discusses how agentic AI marks a shift from assistive tools to autonomous systems that act independently, transforming marketing with real-time decision-making, hyper-personalization, and redefined customer experience.
Paolo Cuttorelli, SVP Global Sales at Evergent Technologies discusses how to thrive as digital service providers, telcos must dramatically speed up service launches. Leveraging agile, modular systems enables faster innovation, personalised offerings, and reduced churn—making speed a business necessity.